Living Cluster - Simplifying Property Management, Empowering Communities

Lotez Technologies (OPC) Private Limited ("we," "us," or "our") operates the Living Cluster platform, which facilitates apartment maintenance fee payments from residents directly to apartment associations. This PII Declaration outlines our commitment to protecting personally identifiable information and explains what data we collect and how we handle it.

1. Information We Collect

Living Cluster collects minimal personally identifiable information necessary to facilitate secure payments and communication within residential communities. This includes:
• Name and contact information (phone number, email address)
• Residential address and apartment details
• Payment transaction data (processed securely through certified payment gateways)
We do not store sensitive payment information like credit card numbers or banking details on our servers.

2. How We Use Your Information

Your personal information is used solely to facilitate apartment maintenance payments, enable communication between residents and associations, and provide customer support. We do not sell, share, or use your data for marketing purposes without explicit consent.

3. Data Security and Protection

We implement industry-standard security measures to protect your personal information.

Access to your personal information is restricted to authorized personnel only and is used strictly for service delivery and support purposes.

4. Data Sharing and Third Parties

We share your information only with your respective apartment association and authorized payment service providers to facilitate transactions. We do not share your personal data with any other third parties without your explicit consent, except as required by law.

5. Your Rights and Data Control

You have the right to access, update, or request deletion of your personal information. You may contact us to exercise these rights or if you have concerns about how your data is being handled.

6. Contact Us